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POLICIES

ORDERS

All orders are processed and mailed by first class mail (special requests for other shipping methods can be made by contacting us).

Orders are usually mailed within a week and the USPS usually delivers in two to four days.  Expect your order to arrive in five to ten days after ordering.

TECHNICAL SUPPORT

If you have problems building or your kit is built, but not functioning properly, do not worry!   We will first help via email and/or phone and when needed you can send it to us for repair service.  The rate for service is $25.00 per hour.  Repair parts and return postage is free.  Most repairs are made in 1 to 2 hours. PLEASE contact us by email first and include your phone number.

WANT US TO BUILD YOUR KIT?

We can build your kit for you (but you will miss the experience).  Still sometimes you just can not do it yourself for whatever reason.  We can build your kit completely for a fee of $25 to $50 per kit. Contact us for a quote.

POSTAGE

Orders mailed to the U.S. and Canada are charged a flat rate based on weight and size, add is added at check-out.

You can save by ordering package deals on our SPECIALS page!

Unfortunately, we no longer ship overseas, due to postage costs and Covid restrictions.